Interview preparation at WTW

Company overview

• Provides advisory, broking, and consulting in risk, people, and capital to enhance organizational resilience and performance.
• Differentiates through data-driven insights, global reach in 140 countries, and specialized teams like the Global Digital Infrastructure Group.
• Positions as a leader in actuarial services, including reserving, funding, and captive feasibility for large U.S. market clients.
• Focuses on innovation in emerging risks such as data centers, cyber, and climate.

Competitors

• Aon
• Marsh & McLennan
• Mercer

Products

• Risk & Broking solutions
• Health, Wealth & Career consulting
• Insurance brokerage
• Actuarial services
• Risk management

Culture

• Teamwork across boundaries of business, geography, and function to deliver innovative solutions.
• Strong client focus with diverse viewpoints and commitment to breakthroughs.
• Emphasis on professional development, personal growth, and mutual respect.

Values

• Integrity through professionalism, accountability, and earning client trust.
• Excellence via innovation, quality, risk management, and continual development.
• Teamwork and striving for client success by working together.

Strategic priorities

• Enhancing risk solutions for digital infrastructure and data centers.
• Driving investment strategies like TPA and PEPs for better outcomes.
• Navigating M&A landscapes with insurance and advisory support.
• Leveraging global economics research for asset and market forecasts.

Current moment

Launching Global Digital Infrastructure Group for data center risks and announcing Q4/full-year earnings in early 2026, amid focus on investment outlooks and M&A trends.

Selection timeline

1. Online Application

   Candidates submit their resume, cover letter, and academic transcripts via the WTW careers portal, ensuring they meet requirements like a Bachelor’s degree in Mathematics or Actuarial Science with GPA 3.0+ and at least one passed actuarial exam. The job posting remains open for a minimum of three business days or until a sufficient candidate slate is identified. Typical duration: 10-30 minutes to complete.

2. HireVue Video Interview

   Automated video assessment through HireVue featuring 4 questions: 2 require video responses (about 2 minutes each, 200-250 words) and 2 require written responses (5 minutes each), with 30 seconds between questions. Questions cover motivations like 'Why WTW?', teamwork, and industry interest; total process takes around 30 minutes. For actuarial roles, preparation for technical aspects is advised.

3. Technical Phone Screening

   A 30-60 minute call with a recruiter or hiring manager to review CV, experience, and basic actuarial knowledge, potentially including questions on passed exams or Excel skills. This stage verifies technical fit before advancing. Typical duration: 45 minutes.

4. Competency-Based Interview

   Virtual or in-person interview using the STAR method for behavioral questions on problem-solving, teamwork, challenges faced, and client orientation, as highlighted by WTW recruiters. May include discussions on AI tools, data analysis, or emotional intelligence for 2025-2026 hires. Typical duration: 45-60 minutes.

5. Actuarial Technical Interview

   In-depth 1-hour panel or one-on-one interview digging into CV, prior experience, and technical actuarial questions based on exam papers, industry knowledge in property & casualty, and modeling skills. Focuses on problem-solving with spreadsheets and data reconciliation relevant to the role. Typical duration: 60 minutes.

6. Final Offer and Background Check

   Successful candidates receive a verbal offer followed by a written one, including compensation details; involves reference checks and verification of qualifications. WTW provides accommodations if needed via candidate.helpdesk@willistowerswatson.com. Typical duration: 1-2 weeks.