Interview preparation plan: medical device sales summer intern at arthrex

Practice questions (20)

1. Tell me about a time you led a team through a crisis.
2. Describe a situation where you convinced someone of an idea.
3. Tell me about a conflict with a colleague/manager and how you resolved it.
4. Tell me about a project where you collaborated with other teams.
5. Describe a difficult decision you had to make quickly.
6. Tell me about when you had to adapt to a major change.
7. Tell me about a mistake you made and what you learned.
8. Describe a time when you received constructive criticism.
9. Tell me about a time you motivated others.
10. Describe a situation where you had to work under pressure.
11. Tell me about a time you had to learn something quickly.
12. Describe a situation where you demonstrated resilience.
13. Tell me about a time you had to follow a difficult ethical decision.
14. Describe a time when you had to adjust your communication style.
15. Tell me about a time when you had to influence a decision.
16. Describe a situation where you had to mentor someone.
17. Tell me about a time you had to maintain a positive attitude despite challenges.
18. Describe a situation where you had to navigate ambiguity.
19. What are the key regulations to consider when selling medical devices?
20. Explain the importance of product knowledge in medical device sales.

Questions to ask the interviewer (8)

• Can you describe the company culture at Arthrex?
• What are the key expectations for this role over the summer?
• How does the sales team collaborate with other departments?
• What growth opportunities can I expect during this internship?
• What challenges do you foresee for the sales team this year?
• How does leadership support the sales team?
• What is the long-term strategy for Arthrex in the medical device market?
• What are the most important values that guide Arthrex's operations?

Study topics (7)

• Arthrex Company Overview and Product Portfolio

  Study Arthrex's history as a leader in arthroscopy and orthopedic devices, their 7 product and procedure categories, and key innovations like implants and instrumentation. This is crucial because interns gain exposure to all categories and must demonstrate knowledge during surgical observations and sales interactions.

• Basic Human Anatomy and Orthopedic Fundamentals

  Review key orthopedic anatomy including joints, ligaments, tendons, and common procedures like arthroscopy. Preferred in job qualifications, this knowledge is essential for understanding surgical observations, OR protocols, and Rep-Surgeon interactions in orthopedic settings.

• OR and Sterile Field Protocols

  Learn operating room etiquette, sterile field maintenance, infection control, and safety procedures specific to surgical environments. Critical for interns shadowing in ORs, observing labs, and assisting with instrument trays without compromising patient safety.

• Medical Device Sales Process and Rep-Surgeon Interactions

  Study sales techniques in medical devices, including formal sales calls, product demonstrations in clinics, and building relationships with surgeons. Prepares candidates for observing and participating in real sales scenarios, a core internship responsibility.

• Inventory Management and Logistics for Medical Devices

  Understand tracking, stocking, organizing instrument/implant trays, loaner kits, and warehouse operations using tools like Excel. Directly aligns with daily tasks like deliveries, lab setups, and inventory logs in fast-paced sales support.

• Microsoft Office Proficiency for Sales Operations

  Master Excel for inventory logs/usage reports and Word for documentation, plus basic communication tools. Required skill for operational tasks, responding to communications, and professional reporting in the internship.

• Professional Communication and Interpersonal Skills

  Practice clear, professional interactions in healthcare settings, including emails, calls, and team coordination under pressure. Essential for collaborating with sales teams, surgeons, and operations in dynamic environments.