Preparação para entrevistas na CDW

Sobre a empresa

• Provides multi-brand IT solutions and services to business, government, education, and healthcare sectors across US, Canada, and UK.
• Fortune 500 company with dedicated account managers for tailored technology recommendations.
• Specialized CDW-G division serves U.S. government entities.
• Expansive distribution network and acquisitions enhance global capabilities.

Produtos

• Technology products
• IT services
• Virtualization
• Backup & Recovery
• Cloud Migration
• Cybersecurity
• Data Storage

Cultura

• Collaborative sales-driven environment with focus on customer relationships.
• Growth-oriented with expansion through offices and distribution centers.
• Emphasis on innovation in managed services, cloud, and security solutions.

Valores

• Sales growth and client relationship management expertise.
• Ability to qualify customer needs and participate in sales lifecycle.
• Technical proficiency in product demonstrations and solutions.

Prioridades estratégicas

• Driving sales growth and expanding market presence.
• Managing strategic customer relationships.
• Enhancing IT services like cloud, cybersecurity, and managed solutions.
• Geographic expansion via new offices and acquisitions.

Momento atual

Ongoing expansion with Nasdaq-100 inclusion in 2023 and consistent Fortune 500 ranking improvements.

Etapas do processo seletivo

1. Phone Screening

   Initial phone call with a recruiter to discuss background, experience, interest in the Account Manager role, and basic sales skills. Reported in 94% of Account Manager interviews. Typically lasts 30-45 minutes.

2. Online Assessments

   Sales aptitude tests evaluating communication, persuasion, and IT product knowledge relevant to account management. May include problem-solving exercises, reported in 33% of cases. Usually completed online within 1-2 hours shortly after application.

3. Hiring Manager Interview

   One-on-one or panel interview with the hiring manager and team members focusing on sales experience, client management, and behavioral questions using STAR method. Often the first in-person or video round. Lasts about 45-60 minutes.

4. Panel or Peer Interview

   In-person or virtual interviews with multiple team members, senior salespeople, or another manager assessing cultural fit, skills, and scenario-based sales questions. Reported in 76% of on-site interviews. Typically 1-2 hours total.

5. Drug Test and Background Check

   Mandatory pre-employment screening including drug test (70% reported) and background check (55% reported), often after final interview. Can take 1-3 weeks to complete.

6. Offer and Onboarding

   Job offer extended followed by new hire training, including 2 days at corporate offices for consultants and up to 6 months extensive training for Account Managers. Process from final interview to start can take 2-4 weeks.